Nobody plays anything until it goes dark any more and I cannot work out whether that is the traffic, the phones, or the parents.

That dentistry sits outside the NHS is the strangest line anyone has ever drawn through a human body. Teeth are in there. They hurt. Nobody can explain it.

Every device I own wants to update itself at the exact moment I need it. I do not think this is bad luck any more.

Football fans do not want their club to be successful, they want it to be theirs. That is why every ownership row goes the way it does.

Something I keep coming back to and cannot resolve, about the NHS specifically. Dealing with it is slow, repetitive and frequently maddening. You give the same information four times. You wait on a line. You are asked to confirm a date of birth by three separate people in one building. Nobody who has used it recently would describe the experience as pleasant. And I trust it completely, in a way I do not trust any organisation that has ever been pleasant to me. I think those two things are connected rather than coincidental. It has to be procedural because the procedure is the accountability — the repetition is a check, the wait is a queue somebody is being fair about, and the four separate confirmations exist because getting it wrong is unacceptable rather than merely bad for retention. Which leaves me unable to answer the obvious question. When somebody says the NHS should be "more like Amazon", what exactly are they asking for? Because I cannot tell whether the pleasant part can be separated from the part that owes you nothing.

The algorithm has quietly killed the thing where you find something you were not looking for. Every recommendation is a slightly worse version of what I already like.

Most productivity advice is survivorship bias with a system bolted on. Setting the system up feels like work, which is the whole appeal.

I want to defend something unfashionable, which is meetings that could have been an email. Sometimes the point of the meeting is not the information. It is that eight people are now jointly aware that they all heard the same thing at the same time, and nobody can later claim a different understanding. That is expensive and it is doing real work. The email version saves forty minutes and produces eight private interpretations, four of which are wrong and none of which surface until something breaks. Then you spend a great deal more than forty minutes finding out which four. I am not defending the recurring status meeting nobody has questioned since 2019. I am saying the calculation is not "was information transferred" — it is "did we need shared knowledge that everyone knows everyone else has", and for anything contested the answer is usually yes.

First past the post keeps producing governments that most people voted against, and we keep describing this as stability.

Ambition gets treated as a virtue and I am not convinced. Half the ambitious people I know are mainly frightened of turning out ordinary.

There is no book everyone ought to have read, and the list is always suspiciously full of whatever the person making it was assigned at nineteen.

The state of the roads is the most politically radicalising thing in this country and nobody in national politics has noticed.

A thing I have noticed after fifteen years of interviewing people: almost every interview process is measuring how comfortable someone is being evaluated, and then reporting that as a measure of how good they are at the job. The tell is that the same candidate performs completely differently depending on the room. Give someone a whiteboard and three strangers and you learn how they handle being watched. Give them a real problem and an afternoon and you learn something about how they think. These correlate weakly, and we have built an entire industry on assuming they correlate strongly. What makes it hard to fix is that the noisy signal is cheap and the good signal is expensive. An hour of whiteboarding costs an hour. A realistic work sample costs a day of the candidate's time and half a day of yours, and multiplied across a funnel that is a real budget line that somebody has to defend. So we keep the cheap test and then add stages to compensate for its noise, which is how a process ends up with six rounds that are each individually indefensible. I do not have a clean answer. I have stopped pretending the current thing measures what we say it measures.

Football was better without VAR and I will not be moved on this. You cannot celebrate on a three minute delay.

The best manager I ever had appeared to do almost nothing. It took me three years to work out that was the job.

Youth sport got professionalised and the result is ten year olds with strength programmes and nobody left to make up the numbers on a Sunday.

Most people who say they want honest feedback want accurate praise, and the two are easy to confuse until the feedback is actually negative. You can watch the switch happen in real time: the request is sincere, and then the first genuine criticism arrives and the next twenty minutes are spent supplying context.

We know more about the surface of Mars than the floor of our own ocean and that is a genuinely strange set of priorities.

Weather forecasting got quietly, enormously better and nobody noticed because we only remember the times it was wrong.

Self-driving is a much harder problem than anyone selling it admits. The driving was never the bit — it is the one situation in ten thousand that nobody wrote a rule for.

An unpopular position I hold about hospitals: the food is bad for a reason that has nothing to do with catering, and fixing it would cost more than anyone will admit. Hospital food has to be safe for people with immune systems that barely work, edible by someone who cannot chew properly, compatible with about fourteen medical diets, transportable across a large building, and hold at temperature for the twenty minutes it takes to get to the far ward. Given those constraints, what arrives is roughly what has to arrive. Every campaign to improve it treats it as a failure of will, as though somebody in charge simply does not care whether patients enjoy lunch. Then a celebrity chef gets involved, produces something excellent in one ward for six weeks, and the programme quietly ends when it meets the other three hundred wards and the actual budget. I am not saying it could not be better. I am saying that "why is hospital food bad" has a real answer, and nobody campaigning about it ever engages with the answer.

Shah rukh is indeed the last of the stars. Prove me wrong ✌🏻

Most people do not actually want a shorter commute, they want the commute to be the last unclaimed part of their day, and those are different things. When I moved fifteen minutes from the office I was delighted for about a month and then quietly miserable. It turned out the forty minutes on a train had been the only time nobody could reach me. Not leisure exactly. Just uninterrupted. I read more in that year than in the three since. Everyone I have said this to responds with either violent agreement or complete bafflement, and I have not found a pattern in which. It might be about whether you have people at home who need things from you the moment you arrive. I am not romanticising it. Standing on a platform in the rain is not contemplative. But I notice that the people who successfully work from home have all invented something to replace it — a walk, the gym, a stupidly long coffee routine — and I do not think that is a coincidence.

A university degree is now mostly a signal about who your parents were, and only incidentally about what you know. The tell is that employers screen on institution rather than transcript, and institution is set by admissions, which is set by schooling, which is set by money.

Can we talk about the specific misery of a group chat trying to decide where to eat? Six people, all of whom have a preference, none of whom will state it first. Somebody offers a place. Two react with a thumbs up, which means nothing. One says "I'm easy!" which is a lie. The person who actually wanted Thai says nothing, because saying it now would look like overruling. Ninety minutes pass. You end up at the place nobody chose, which everyone privately rates about a six. The thing is that this is not a coordination problem, it is a status problem. Everyone knows the fastest solution is one person deciding. What nobody wants is to be the person who decided, because then the evening is theirs, and if the food is mediocre it is their fault. The only fix I have found is somebody booking it before the chat starts. Not suggesting — booking. Nobody has ever objected, which rather gives the game away: it was never that people disagreed, it was that nobody wanted to own it.