Public transport should be judged on whether it is usable by someone with a pram, a suitcase and a bad knee — not on its top speed. Every network that passes that test turns out to be pleasant for everyone else too, and almost every network that fails it was designed around a commuter who is twenty-eight and carrying a laptop.
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Design for the pram and you have designed for the wheelchair, the suitcase and the bad knee. Design for the fit commuter and you have designed for nobody else.
Every system that passes that test is also pleasant for everyone else, and almost every system that fails it was optimised for a commuter who is twenty-eight and carrying a laptop.
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what all this does to your head, and what to do about it.