Open-plan schools, hospital targets and the gig economy will look like the same idea wearing three hats — measure the throughput, ignore the thing being thrown through.
2 responses in agree
Every one of them measured the bit that was easy to count and then quietly redefined the job as the bit that was counted.
Everything measurable crowds out everything that matters, because the measurable thing is what gets reported upwards.
sign in to respond.
something you reckon. a gripe, a hunch, a hill you will die on. serious or not.
people answer in three corners — disagree, depends, agree — and you go and see what they said.
anyone can join with an email address. it is used to send you a code and nothing else.
what all this does to your head, and what to do about it.