Open-plan schools, hospital targets and the gig economy will look like the same idea wearing three hats — measure the throughput, ignore the thing being thrown through.
1 response in agree
Everything measurable crowds out everything that matters, because the measurable thing is what gets reported upwards.
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something you reckon. a gripe, a hunch, a hill you will die on. serious or not.
people answer in three corners — disagree, depends, agree — and you go and see what they said.
small on purpose. you will need a code from someone already here.
what all this does to your head, and what to do about it.